Terms of service

Last updated: March 7, 2024

Welcome to doggos.com!

(a.k.a. "we" or "us" or "the website" or "the company" )

It's great to have you as a user and member of the community.

The following terms and conditions (collectively, the "terms of service") apply to your use of doggos.com ("the website").

🐶Acceptance of the terms of service

By using doggos.com you accept and agree to abide by these terms of service.

We reserve the right to update the website and these terms of service at any time, at our sole discretion. Your continued use following updates to the terms of service means that you accept the changes.

Accessing the website,
security and privacy

We make no guarantees about accessibility or uptime.

We also reserve the right to suspend or restrict access to some features or users. Regardless, we will not be liable if all or any part of the website is unavailable at any time, or for any duration.

To access certain features, you have to register by entering your email and choosing a password as part of our security procedure. You must treat such information as confidential, not disclosing it to any third party, and only logging into doggos.com in person.

It is a condition of your use of the website that all the information you provide is true and correct. We reserve the right to disable any user account, at any time in our sole discretion for any or no reason, including, if in our opinion you have failed to comply with any provision of these terms of service.

Intellectual property
rights and use guidelines

Doggos®™ is a registered trademark with the United States Patent and Trademark Office.

The use of our trademarks, logos, or service marks without our prior written consent is strictly prohibited. All other trademarks, logos, or service marks used on the doggos.com website are the property of their respective owners.

The website and its original content, features and functionality (including design!), are owned by doggos.com, Inc., and are protected by United States copyright, trade secret and other intellectual property & proprietary laws. You agree to not copy, modify, create derivative works of or republish, any of our copyrighted material.

For purposes of these terms of service, the term “content” includes, without limitation information, data, text, photos, videos, audio, written posts and all software that is generated, provided, or otherwise made accessible on or through doggos.com.

If you have questions about how to use our materials, please contact us.

User content

All content that is added, created, uploaded, submitted, distributed, or posted to the website by its users (collectively “user content”), whether publicly or privately transmitted, is the sole responsibility of the person who originated such user content.

You represent that all user content provided by you is in compliance with all applicable laws, rules and regulations.

We do not undertake to review all material before it is posted on this website, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications or content provided by any user of this website.

Disclaimer of warranties,
limitations of liability and indemnification.

Doggos.com is provided "as is" and "as available". We disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement.

We are not liable for damages, direct or consequential, resulting from your use of this website and you agree to hold us harmless from any claims, losses, liability costs and expenses (including attorney's fees) arising from your violation of any third-party's rights.

Because websites are not error or bug free, you agree that you will avoid using this website in ways which might result in any loss of your or any third party's property or information.

Mutual arbitration agreement

This section explains how disputes between users and doggos.com are handled. Please make sure you agree to these terms before using this website.

You and doggos.com understand and agree that any existing or future dispute or claim arising out of or related to your use of the website will be resolved by arbitration and that no other dispute resolution will be available, except where excluded by law. The decision of the arbitrator shall be final and binding on both you and doggos.com and it shall be enforceable by any court having proper jurisdiction.

Each party will be solely responsible for all fees it incurs in arbitration, including without limitation, attorney and arbitration fees.

Bookings & payments

This website facilitates payments between dog owners and dog sitters ("hosts"), but all liability remains fully with the original host. You agree to release doggos.com, Inc. from all liability resulting from transactions between yourself and other users of the platform.

For dog sitters ("hosts")

If you use doggos.com to accept payments, you agree that you are at least 18 years of age, are representing yourself and your services truthfully, and that you are not attempting to circumvent the controls we have put into the software. You also agree that debits/credits to your account may be adjusted by doggos.com at any time and at our sole discretion, although we do provide you with notifications of these adjustments, and ways to appeal them.

Note: If you would like to request a refund but no longer see the option available in your account, get in touch with the doggos.com support team by messaging "@doggos" in your chat to discuss options.

Refunds

Doggos.com has 1 refund policy that applies to everyone. Dog owners can receive a full refund if they cancel within 72 hours of their bookings' "drop-off date." This amount will be deducted from the "Pending funds" in the dog sitter's account, and returned to the original card.

Waiver and severability

Our failure to exercise or enforce any provision of the terms of service shall not constitute a waiver of such right or provision. The terms of service constitutes the agreement between you and doggos.com and govern your use of the services, superseding any prior agreements (including, but not limited to, any prior versions of the terms of service).

Any legal suit, action or proceeding arising out of, or related to, these terms of service or the website shall be instituted exclusively in the federal courts of the United States or the courts of the State of Delaware.

If any provision of these terms of service is held by a court of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be updated to the minimum extent that the remaining provisions of the terms of service still apply.